Check out this great article at kintone, “A Manager’s Guide To Holding Your Team Accountable,” featuring Alan Dobzinski of Accountability Experts!
Here is a excerpt from the article:
Accountability in the workplace is something that most managers want, but feel powerless in creating.
A recent Workplace Accountability Study reported that 82% of respondents have no ability to hold others accountable, but 91% of people consider accountability as one of the top development needs they’d like to see at their organization.
While creating accountability doesn’t happen overnight, there are immediate steps companies and leaders can take to successfully implement it in the workplace.
Alan Dobzinski, who’s been coaching on accountability to various industry owners and executives for more than 25 years, stresses it all comes back to people. He’s taken the accountability challenge head on by helping companies improve their office culture, retain good employees, acquire loyal clients, and enhance productivity.
In a recent Transformation Talk, he shared some practical tips to help business leaders bridge that gap in efficiency so they can create a culture of accountability.
kintone: What are some effective methods for building organizational-wide accountability?
AD: At the root of all people problems is miscommunication about who is supposed to be doing what. There is either no accountability, inconsistent accountability, or hard-hitting accountability that leads to disengagement and high turnover.
The RUG is the core basis of my motivational accountability system.
Your accountability RUG is the soft, supportive and protective bottom layer on which everything else rests. Build on it with whichever strategies appeal to you, but don’t neglect any of these essential components.
kintone: What are some things that leaders can do immediately to start creating a culture of accountability?
AD: First of all, I encourage them to go to chapter 15 of my book “The Buck Starts Here” and read about upfront agreements to create a closer relationship with the people that they lead and or manage.
The second thing is how they treat people. It’s a huge thing. And fresh in my mind is a workshop I did recently called “All About Them.” I had eight different techniques on how to make it more about the person that you’re managing as opposed to making it about themselves, the leader. As leaders, we should help others get what they want. Do the leaders even know what the person they’re managing wants? Do they even care about it? If a person can approach their people in that regard they’re going to get what they want as well.
Read more of this interview featuring Alan Dobzinski at: https://blog.kintone.com/managers-guide-to-holding-your-team-accountable